Service Excellence

NorthPointe is committed to quality services with superior standards,
and is a leader recognized by national and state agencies for delivering quality services.

 WE ARE

  • One of very few agencies that have a dedicated Quality Assurance Department, allowing us to provide ongoing, in-depth analysis of our programs and systems ensuring continued dedication to quality and innovation. 
  • Accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF International). Our accreditation reviews consistently result in the highest rating of a three-year accreditation for services.
  • Accredited in the Self-Employment Program to help individuals develop their own micro-enterprise businesses.
  • Long-standing members of IARF (Illinois Association of Rehabilitation Facilities), a highly regarded nationwide professional
    resource for information and advocacy initiatives.
  • One of the first agencies in the country to receive accreditation for the “Self-Directed Services” program designed to support individuals in choosing, planning, and coordinating their own services.

AWARDS

The Employment First Grant
(2014)

This grant is modeled on a national movement that believes employment in the general workforce is the first and preferred option when exploring goals and a life path for people with I/DD.

Outcomes

 WE ARE

  • We emphasize personal choice and personal responsibility. Your recovery and your life belong to you. SOARR staff work side-by-side with you to design treatment goals that will help you achieve wellness.
  • We can give you the support you need to help live a meaningful life in the community —a life that includes a real home, a real job, and real relationships. All of our people begin each day with an individualized plan for a brighter future—a plan that focuses on each individual’s hopes and dreams while addressing their specific needs.
  • Our growing number of services includes the following:
    • Individual and Group Therapy Counseling
    • Expressive Art Therapy
    • Relapse Prevention
    • Psychological Evaluation
    • Wellness Strategies
    • Healthy Coping Strategies
    • Community Support Services (services provided in your home or local community)

AWARDS

The Caregiver Connection Grant
(Continuously awarded 2008–2017)

Serving Lake County, Illinois, this grant allows NorthPointe to provide support service for parents and caregivers of children through age 5 who are experiencing social and emotional adjustment issues.